Privacy Policy — ug7775

1. Who We Are

ug7775 is an online gaming platform operating at https://ug7775.net, providing casino-style games, e-sports betting, jackpot games, and related entertainment services to players in the Philippines. For the purposes of this Privacy Policy, ug7775 acts as the data controller responsible for the personal information collected through the platform.

ug7775 operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). Our data handling practices are designed to comply with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.

If you have any questions about how ug7775 handles your personal data, you can reach our Data Privacy Officer at: [email protected]

2. Data We Collect

ug7775 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Identity & Contact Information

• Full legal name
• Date of birth (for age verification — you must be 21 or older)
• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)
• Government-issued identification number (e.g., Philippine National ID, passport, driver's license)

2.2 Financial Information

• GCash account details (mobile number linked to GCash)
• PayMaya account details
• Bank account information (BPI, BDO, Metrobank, or other supported banks)
• Transaction history, including deposits, withdrawals, and wager records
• Source of funds documentation (where required for KYC compliance)

2.3 Technical & Usage Data

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Session duration and login timestamps
• Pages visited and features used within the ug7775 platform
• Game history, betting patterns, and gameplay statistics
• Referral source (how you found ug7775)

2.4 Communications Data

• Customer support chat transcripts and email correspondence
• Survey responses and feedback submissions
• Promotional opt-in preferences and marketing communication history

3. How We Collect Your Data

ug7775 collects your personal data through the following means:

• Direct submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the ug7775 platform, including through cookies, web beacons, and similar tracking technologies.
• Third-party sources: Identity verification data from government databases or third-party KYC service providers; fraud prevention data from anti-money laundering screening services; payment data from GCash, PayMaya, and banking partners.
• Publicly available sources: Information that is publicly available and relevant to our legal compliance obligations, such as sanctions lists or regulatory watchlists.

4. How We Use Your Data

ug7775 uses your personal data for the following purposes:

5. Legal Basis for Processing

ug7775 processes your personal data on the following legal bases under the Data Privacy Act of 2012 of the Philippines:

• Contractual necessity: Processing required to fulfill our obligations under the Terms and Conditions you agreed to when registering your ug7775 account, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering requirements, PAGCOR licensing conditions, and tax reporting obligations.
• Legitimate interests: Processing carried out for ug7775's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where those interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent, including the sending of marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Data Sharing & Disclosure

ug7775 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with applicable law:

6.1 Service Providers

Third-party service providers who assist ug7775 in operating the platform, including KYC verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), IT infrastructure providers, customer support platforms, and fraud detection services. All service providers are contractually bound to process your data only on ug7775's instructions and to maintain appropriate security standards.

6.2 Regulatory Authorities

Government agencies and regulatory bodies, including PAGCOR and the Anti-Money Laundering Council (AMLC) of the Philippines, where disclosure is required by law or regulation. ug7775 will comply with all lawful requests from competent Philippine authorities.

6.3 Law Enforcement

Law enforcement agencies where ug7775 is legally required to disclose information in connection with the investigation or prosecution of criminal offences, including fraud, money laundering, or other illegal activity involving the platform.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of ug7775's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

6.5 With Your Consent

With any other third party where you have given your explicit prior consent to such sharing.

7. Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device when you visit the ug7775 platform. They help us recognize your device, remember your preferences, keep your session secure, and understand how you use the platform so we can improve it.

7.2 Types of Cookies We Use

• Essential cookies: Strictly necessary for the platform to function. These include session authentication cookies and security tokens. You cannot opt out of essential cookies without ceasing to use the platform.
• Functional cookies: Remember your preferences such as language settings, display options, and game history to provide a more personalized experience.
• Analytics cookies: Collect anonymized data about how users interact with the ug7775 platform, helping us identify areas for improvement. This data does not identify you personally.
• Marketing cookies: Used to deliver relevant promotional content and track the effectiveness of our marketing campaigns. These are only placed with your consent.

7.3 Managing Cookies

You can manage your cookie preferences through the cookie settings panel available on the ug7775 platform. You may also configure your browser to block or delete cookies, though doing so may affect the functionality of certain platform features. Withdrawing consent for non-essential cookies will not affect your ability to access your account or play games.

8. Data Retention

ug7775 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine financial regulations.
• Customer support records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing preferences: Retained until you withdraw your consent or request deletion, whichever is earlier.
• Technical and usage data: Retained for up to two (2) years from collection, after which it is anonymized or deleted.

When personal data is no longer required, ug7775 will securely delete or anonymize it in accordance with our internal data disposal procedures.

9. Data Security

ug7775 takes the security of your personal data seriously. We implement a range of technical and organizational measures designed to protect your data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the ug7775 platform.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Role-based access controls ensuring that only authorized ug7775 personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits, vulnerability assessments, and penetration testing of the ug7775 platform infrastructure.
• Multi-factor authentication options for user accounts to reduce the risk of unauthorized access.
• Staff training on data privacy and security obligations under the Data Privacy Act of 2012.

While ug7775 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ug7775 will notify you and the National Privacy Commission of the Philippines in accordance with applicable breach notification requirements.

10. Your Rights

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by ug7775:

• Right to be informed: The right to know what personal data ug7775 collects about you, how it is used, and with whom it is shared — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data ug7775 holds about you, along with information about how it is processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data ug7775 holds about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ug7775's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on ug7775's legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that ug7775 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of these rights, please contact our Data Privacy Officer at: [email protected]. We will respond to all verified requests within thirty (30) days of receipt.

11. Children's Privacy

The ug7775 platform is strictly intended for adults aged 21 years and above. ug7775 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register for or use the ug7775 platform in any capacity.

If ug7775 becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the ug7775 platform, please contact us immediately at: [email protected].

12. Changes to This Policy

ug7775 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered users via the email address associated with their account and/or by posting a prominent notice on the ug7775 platform.

The updated Privacy Policy will take effect from the date indicated at the top of the document. Your continued use of the ug7775 platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how ug7775 protects your personal data.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ug7775 handles your personal data, please contact our Data Privacy Officer:

Email: [email protected]

Our Data Privacy Officer is available to assist you Monday through Sunday, 24 hours a day. We are committed to resolving all privacy-related inquiries promptly and transparently.

You also have the right to escalate any unresolved privacy concerns to the National Privacy Commission of the Philippines, the government body responsible for enforcing the Data Privacy Act of 2012.